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2018 Conference Session Materials

Note: Pre-conference workshops and post-conference training materials are not available for download as they are distributed on-site during the workshop/training.

Please enter the email address you used to register for the event into the form below to gain access to resource materials for the sessions at Contact Center Expo 2018.



"The environment at ICMI conferences is so refreshingly real - very different from other events. I learned so much by talking with the diverse attendees."

Serena Daly, Supervisor, Customer Care Sales and Retention, eHealthInsurance Services, Inc

   © 2018 UBM, All Rights Reserved.

   © 2018 UBM, All Rights Reserved.