Contact Center Conference Session Materials | ICMI

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2019 Conference Session Materials

Note: Pre-conference workshops and post-conference training materials are not available for download as they are distributed on-site during the workshop/training.

Please enter the email address you used to register for the event into the form below to gain access to resource materials for the sessions at Contact Center Expo 2019.



Attending the ICMI Conference provides the ability to meet others who share the challenges inherent in Contact Centers. It is informative and an opportunity to share knowledge and "war stories".

Claire Neumann, Customer Service Manager, The General Insurance

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   © 2019 Informa PLC, All Rights Reserved.

   © 2019 Informa PLC, All Rights Reserved.