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ICMI Contact Center Awards Party

NOTE: The information below is from our recent May 2018 event. Please look for the full program for the spring 2019 event to be posted in late November.

2017 Awards Party Pics

Grab your ukuleles’, straw hats and Hawaiian attire for a fun filled night celebrating and recognizing excellence in the industry at the ICMI Global Contact Center Awards Party!  Our award parties are legendary and this year we’ll be hosting a Hawaiian Luau where you can enjoy tasty bites along with a tropical drink while you mingle, celebrate, pose for pictures and kick-back when we ‘Come Together’ to celebrate!

A highlight of the conference and included in your 2, 3, 4, or 4-day PLUS pass!
Expo hall only pass holders require separate ticket purchase (just $89)

The ICMI Global Contact Center Awards Party takes place:
Tuesday, May 22, 6:00PM - 8:30PM


The ICMI Global Contact Center Awards Program is the most comprehensive awards program dedicated to the customer management industry. It is designed to honor and recognize the companies, contact centers and individuals that provide a platform for leadership, vision, innovation and strategic accomplishments for the industry. For over 13 years, ICMI, the leading global provider of comprehensive resources for customer management professionals has organized and managed this awards program.

The program culminates into a 'celebration of excellence' at the Global Contact Center Awards Party - a festive environment that allows everyone to revel in the achievements of the finalists, as tickets to the Awards Party are included in the Contact Center Expo conference pass.*

View Past Finalists & Winners >

Awards are given in each of the competitive categories. Finalists will receive certificates commemorating their achievements, and winners will receive personalized trophies to take back to their contact center, along with some pretty sweet bragging rights! We encourage contact centers worldwide to apply for multiple categories, and nominate multiple colleagues for these prestigious honors.

Winning individuals and companies will be announced at the ICMI Global Contact Center Award Party on May 22, 2018. The celebration will be held in conjunction with the annual ICMI Contact Center Expo to be held in Orlando Florida.

Included with a 2, 3, 4, or 4-day PLUS pass.
Expo hall only pass holders require separate ticket purchase (just $89)


ICMI Contact Center Expo 2018 Global Vision Sponsor


Category Sponsors


View more pictures from the 2017 Awards Party> 

"Lori Bocklund - My favorite presenter in a session - smart, funny and filled with great information. Please keep her on the rotation of speakers at your future conferences."

Jennifer Stowell, Sales Support Supervisor, REI

   © 2018 UBM, All Rights Reserved.

   © 2018 UBM, All Rights Reserved.