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Convince your Manager Toolkit

Approval to attend! It can be yours. And we can help. 

You already recognize the importance of being at ICMI Contact Center Expo. No other contact center event provides you with the same quality sessions, keynotes, and networking opportunities.

But sometimes it's a challenge proving the value of your preferred professional development to the powers that be. That's where we can help.

Download the Toolkit and gain access to:

    1. A letter template
    2. Session track summary
    3. Schedule at a Glance
    4. What the industry is saying
    5. Who attends Contact Center Expo
    6. An expense worksheet

PLUS...

While at the Conference: Track Your Participation
Track the sessions you attend and exhibitors you meet so you can report on them when you return to work.

After the Conference: Create a Report
Use this guide to create a report for updating your manager on what you gained by attending Contact Center Expo 2018.

There is always something we can do better to help our customers and it is good to share best practices with others that live in your world.

Kathy Liatos , Member Services Manager, Christian Care Ministries

   © 2018 UBM, All Rights Reserved.

   © 2018 UBM, All Rights Reserved.