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ICMI Contact Center Demo 2017 is an excellent investment in contact center professional development. Through increased knowledge, expanded contacts, and renewed enthusiasm that each attendee experiences, this event provides a significant value with outstanding returns.
As an organization’s contact center increases in importance, so does the pressure to improve customer and employee engagement, elevate satisfaction, utilize data better, and deliver results on the mission and bottom line. ICMI Contact Center Demo empowers professionals with the knowledge, tools, and resources to achieve and exceed today's expectations, as well as the future expectations of their contact centers.
Produced by ICMI, a trusted source for contact center knowledge and education for 30+ years, Contact Center Demo is the leading fall event for customer care professionals. Attracting contact center professionals representing organizations of all sizes and in a variety of industries, this event has a strong reputation for providing immediately actionable, product-neutral education delivered by sought-after speakers who are the best in the business. The robust 3-day program features dynamic keynote speakers, thought-provoking main sessions, interactive workshops, invaluable 'behind-the-scene' tours of local contact centers, numerous networking opportunities, as well as a dynamic exhibit hall featuring cutting-edge technology and services.