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Venue, Hotel & Travel

About Las Vegas

Las Vegas, a premier destination for vacations and conferences, is famed for the 4-mile long boulevard known simply as 'The Strip' where you will find themed hotels with elaborate displays such as fountains synchronized to music as well as replicas of an Egyptian pyramid, the Venetian Grand Canal, New York City, and the Eiffel Tower; plus world-class restaurants and shops.

Conference Location

All conference activities are planned to take place at the:

Mandalay Bay North Convention Center

3950 S Las Vegas Blvd,
Las Vegas, NV 89119, US



Room Rate: Varies by night
Room rate expires Sept. 8. Rooms based on availability. A resort fee of $30 per night will apply.


Mandalay Bay Resort & Casino
Room Rate: $160/night*

Delano Las Vegas
Room Rate: $208/night*

Mandalay Bay and Delano have a $29 per room night resort fee.
Conference hotel rates expires September 1, 2017. Rooms are based on availability.


REGARDING ROOM AVAILABILITY: While ICMI makes every effort to secure an adequate amount of hotel rooms, we expect the rooms to sell out quickly. We STRONGLY encourage you to book early to avoid a sold-out situation. The hotel rate is available for select dates, so please check with the hotel for available rates, especially if extending your stay or coming in early.

General questions about housing? Please contact us.


Special Bulletin Regarding Housing at this Event

As Contact Center Demo and Conference draws closer, exhibitors and attendees are from time to time subjected to improper solicitation from unaffiliated hotels or third-party housing agencies. Hotels listed on this website are the sole UBM-approved Hotels for the event. UBM, in our efforts to provide exhibitors and attendees with a quality event, encourages you to book your housing accommodations using the reservation phone numbers and/or links provided to attendees. Any offers from other hotels and/or housing agencies are not endorsed by Contact Center Conference & Demo. You may advise UBM of any unauthorized solicitations via email.

"The focus on the customer being paramount in this era of social media was very impactful and was described throughout many of the presentations."

Scott Roskilly , Operations Analyst, American Cancer Society


   © 2018 UBM, All Rights Reserved.

   © 2018 UBM, All Rights Reserved.