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Get Your Manager's Approval

Convince your manager

Sometimes It's Just Not That Easy. We Get It.

You clearly recognize the importance of being at this year's ICMI Contact Center Demo. I mean, it's the favorite event of contact center pros for a reason.

But sometimes it's a challenge proving the value of your preferred professional development to the powers that be. That's where we can help!

Download the Toolkit and gain access to:

    1. A letter template
    2. Session track summary
    3. Schedule at a Glance
    4. What the industry is saying
    5. Who attends Contact Center Expo
    6. An expense worksheet


While at the Conference: Track Your Participation
Track the sessions you attend and exhibitors you meet so you can report on them when you return to work.

After the Conference: Create a Report
Use this guide to create a report for updating your manager on what you gained by attending Contact Center Demo 2017.

Need something more to convince your manager? Let us know - we can help!
Just send us an email with your request and we'll get right on it.

"If you work in a Contact Center you need to attend this event! The ICMI Team creates a three day event where you learn more about Leadership, Employee Training/Quality Management and Retention, Technology in a fun environment, with the best in the Biz!"

Susie Kent, National Director Sales & Service,


   © 2018 UBM, All Rights Reserved.

   © 2018 UBM, All Rights Reserved.