Call Center Demo & Conference | ICMI Call Center Demo & Conference | ICMI

CC Connections is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Chicago, IL | October 28-30, 2019
Hyatt Regency Chicago
Register to Attend     Exhibit

Receive Updates

Join our mailing list to receive news and announcements.

Thank you for signing up to receive updates.

About ICMI & Informa Tech

ABOUT ICMI

The International Customer Management Institute (ICMI) is the leading global provider of comprehensive resources for customer management professionals -- from frontline agents to executives -- who wish to improve customer experiences and increase efficiencies at every level of the contact center. Since 1985, ICMI has helped more than 50,000 organizations in 167 countries through training, events, consulting, and informational resources. ICMI's experienced and dedicated team of industry insiders, trainers, and consultants are committed to helping you raise the strategic value of your contact center, optimize your operations and improve your customer service. ICMI is brought to you by Informa Tech.
 

ABOUT INFORMA TECH

Informa Tech is a market leading provider of integrated research, media, training and events to the global Technology community. We're an international business of more than 600 colleagues, operating in more than 20 markets. Our aim is to inspire the Technology community to design, build and run a better digital world through research, media, training and event brands that inform, educate and connect. Over 7,000 professionals subscribe to our research, with 225,000 delegates attending our events and over 18,000 students participating in our training programs each year, and nearly 4 million people visiting our digital communities each month. Learn more about Informa Tech.


CONNECT WITH US

FACEBOOK | TWITTER (#ICMIConnections, #ICMICHAT, #ICMI) | LINKEDIN


WHAT ICMI OFFERS

Resources / Insights

Relevant and independent industry news, interactive forums, research, books, webinars and dynamic customer management content.

Events / Conferences

Industry-leading gatherings that include timely, practical conference sessions, exhibits featuring the latest technologies and numerous opportunities for peer interaction and networking.

Training / Symposiums 

Highly interactive training focused on strategic value, operations management, people management, and technology.

Consulting

Proven industry expertise applied to a contact center’s unique environment through solutions that make sustainable improvements to customer experiences and business results.