Call Center Institute - ICMI's Call Center Institute Partner |
Empowering contact center excellence for 30 years!

Call Center Institute

Call Center Institute
Stockholm Sweden
Phone: +46 8 566 281 00
Fax: +46 8 566 281 18


Do you currently offer 4 by 10-hour shifts?

Yes, and employees who work this schedule get 3 consecutive days off
Yes, but employees working this schedule aren't guaranteed 3 consecutive days off
Yes, but we give employees working this schedule days off that match customer demand/volume
Yes, but we are experiencing productivity and quality concerns due to fatigue
No, we don’t offer this schedule option
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