Locations

Orlando
ICMI call center training symposium for November 2017, located in Orlando, FL

Orlando, FL

November 13-16, 2017

000 days until Orlando

Dallas
Dallas Symposium 2018

Dallas, TX

March 19-22, 2018

097 days until Dallas

Orlando, FL

November 13-16, 2017

000 days until Orlando, FL

Dallas, TX

March 19-22, 2018

097 days until Dallas, TX

Transformative Training for Contact Center Leaders.

ICMI Contact Center Symposium: Vital interactive instructor-led classroom training for contact center professionals - featuring an intimate environment and peer-to-peer networking.

Mark your calendar for our 2018 Symposiums!
o March 19-22, 2018 - DALLAS, TX
o June 25-28, 2018 - PHILADELPHIA, PA

Courses Include:

Contact Center Financials

At the following locations:

Orlando

Passes
Testimonials
ICMI has helped establish call center leaders', like myself, review processes and principles that will enhance our current practices. ICMI has great value and this class is truly 'Essential' to attend!
Miranda Song,
Reservation/Revenue Manager
Northern Quest Resort and Casino