Locations

Alexandria
ICMI call center training symposium for June 2017, located in Alexandria, VA

Alexandria, VA

June 26-29, 2017

091 days until Alexandria

Orlando
ICMI call center training symposium for November 2017, located in Orlando, FL

Orlando, FL

November 13-16, 2017

231 days until Orlando

Alexandria, VA

June 26-29, 2017

091 days until Alexandria, VA

Orlando, FL

November 13-16, 2017

231 days until Orlando, FL

Transformative Training for Contact Center Leaders.

ICMI Contact Center Symposium: Vital interactive instructor-led classroom training for contact center professionals - featuring an intimate environment and peer-to-peer networking.

Mark your calendar for our 2017 Symposiums!
o March 14-17, 2017 - SCOTTSDALE, AZ
o June 26-29, 2017 - ALEXANDRIA, VA
o November 13-16, 2017 - ORLANDO, FL

Courses Include:

Trainer Development Workshop

At the following locations:

Orlando

Passes
Testimonials
I was very impressed with the depth of knowledge the facilitator had. She also did an amazing job of keeping everyone engaged by including effective, meaningful activities!
Kelly Shepro,
Contact Center Supervisor
Dean Health Plan, Inc.