Locations

Scottsdale
Scottsdale

Scottsdale

March 14-17, 2017

053 days until Scottsdale

Alexandria
Alexandria Symposium

Alexandria

June 26-29, 2017

157 days until Alexandria

Orlando
Orlando Symposium

Orlando

November 13-16, 2016

297 days until Orlando

Scottsdale

March 14-17, 2017

053 days until Scottsdale

Alexandria

June 26-29, 2017

157 days until Alexandria

Orlando

November 13-16, 2016

297 days until Orlando

Transformative Training for Contact Center Leaders.

ICMI Contact Center Symposium: Vital interactive instructor-led classroom training for contact center professionals - featuring an intimate environment and peer-to-peer networking.

Mark your calendar for our 2017 Symposiums!
o March 14-17, 2017 - SCOTTSDALE, AZ
o June 26-29, 2017 - ALEXANDRIA, VA
o November 13-16, 2017 - ORLANDO, FL

Courses Include:

Supervisor Leadership Development Program

At the following locations:

Orlando

Passes
Testimonials
ICMI has helped establish call center leaders', like myself, review processes and principles that will enhance our current practices. ICMI has great value and this class is truly 'Essential' to attend!
Miranda Song,
Reservation/Revenue Manager
Northern Quest Resort and Casino