Locations

Orlando
ICMI call center training symposium for November 2017, located in Orlando, FL

Orlando, FL

November 13-16, 2017

000 days until Orlando

Dallas
Dallas Symposium 2018

Dallas, TX

March 19-22, 2018

096 days until Dallas

Orlando, FL

November 13-16, 2017

000 days until Orlando, FL

Dallas, TX

March 19-22, 2018

096 days until Dallas, TX

Transformative Training for Contact Center Leaders.

ICMI Contact Center Symposium: Vital interactive instructor-led classroom training for contact center professionals - featuring an intimate environment and peer-to-peer networking.

Mark your calendar for our 2018 Symposiums!
o March 19-22, 2018 - DALLAS, TX
o June 25-28, 2018 - PHILADELPHIA, PA

Courses Include:

Quality Form Development Workshop

At the following locations:

Scottsdale
Alexandria

Passes
Testimonials
I was very impressed with the depth of knowledge the facilitator had. She also did an amazing job of keeping everyone engaged by including effective, meaningful activities!
Kelly Shepro,
Contact Center Supervisor
Dean Health Plan, Inc.