Dallas, TX
Oct 25-27, 2016

Register before Sept 9 for Best Pricing

We are excited to be exhibiting at this year's ICMI Contact Center Demo & Conference taking place October 25-27 in Dallas, TX.

As a featured exhibitor, we have been given an exclusive promo code to share. When you register for the conference, just use promo code DWLdaN13 to receive 25% off your 2-day or 3-day pass! 

Register Now >

While at the conference, stop by our booth and say 'Hi' and see what we are showcasing this year!

Booth Number: B1, B2, B3
Website: http://www.hybris.com/en/
Twitter: https://twitter.com/saphybris

SAP Hybris enables businesses to transform how they engage with customers, innovate how they do business, and simplify their technology landscape. With a comprehensive approach to customer engagement and commerce, SAP Hybris solutions unlock opportunities to transform businesses by driving relevant, contextual experiences across all customer touch-points in real-time, creating strong differentiation and building a competitive advantage in the Digital Economy. SAP Hybris has helped some of the world's leading organizations transform themselves in response to changing market conditions and customer expectations - delivering exceptional experiences, adding new channels, evolving their business models, and entering new markets.


Complete the form to view a printable conference program.




Make Connections

"Networking with other small bank call centers was outstanding for sharing best practices."  - Elaine A., Call Center Operations Mgr., City National Bank of Oklahoma

Sharpen Your Skills

"Topics were right on with the pain points we deal with day to day within our Contact Center and offered great solutions and ideas." - Cyndy N., Customer Svc Training Manager, Snohomish County Public Utility District

Evaluate Technology

"A great way to compare vendor offerings in a single venue, to evaluate their products and the
people behind them." - John R., ThinkDirect Marketing

Driving Engagement, Satisfaction & Results

As the contact center increases in importance, so does the pressure to improve customer and employee engagement, elevate satisfaction, and deliver results on their organization’s mission and bottom line. Attending ICMI’s Contact Center Demo & Conference will empower you with the knowledge, tools, and resources to achieve and exceed the expectations of today’s contact center..