Locations

Scottsdale
Scottsdale

Scottsdale

March 14-17, 2017

053 days until Scottsdale

Alexandria
Alexandria Symposium

Alexandria

June 26-29, 2017

157 days until Alexandria

Orlando
Orlando Symposium

Orlando

November 13-16, 2016

297 days until Orlando

Scottsdale

March 14-17, 2017

053 days until Scottsdale

Alexandria

June 26-29, 2017

157 days until Alexandria

Orlando

November 13-16, 2016

297 days until Orlando

Transformative Training for Contact Center Leaders.

ICMI Contact Center Symposium: Vital interactive instructor-led classroom training for contact center professionals - featuring an intimate environment and peer-to-peer networking.

Mark your calendar for our 2017 Symposiums!
o March 14-17, 2017 - SCOTTSDALE, AZ
o June 26-29, 2017 - ALEXANDRIA, VA
o November 13-16, 2017 - ORLANDO, FL

Courses Include:

More Than Metrics

At the following locations:

Orlando
Scottsdale
Alexandria

Passes
Testimonials
The trainers were great and it was so helpful to be around folks with so much experience and to learn from the classes and from peers!
Karen Matragrano,

Department of the Interior, CSC