Locations

Scottsdale
Scottsdale

Scottsdale

March 14-17, 2017

095 days until Scottsdale

Alexandria
Alexandria Symposium

Alexandria

June 26-29, 2017

199 days until Alexandria

Orlando
Orlando Symposium

Orlando

November 13-16, 2016

339 days until Orlando

Scottsdale

March 14-17, 2017

095 days until Scottsdale

Alexandria

June 26-29, 2017

199 days until Alexandria

Orlando

November 13-16, 2016

339 days until Orlando

Transformative Training for Contact Center Leaders.

ICMI Contact Center Symposium: Vital interactive instructor-led classroom training for contact center professionals - featuring an intimate environment and peer-to-peer networking.

Mark your calendar for our 2017 Symposiums!
o March 14-17, 2017 - SCOTTSDALE, AZ
o June 26-29, 2017 - ALEXANDRIA, VA
o November 13-16, 2017 - ORLANDO, FL

Courses Include:

Trainer Development Workshop

At the following locations:

Orlando

Passes
Testimonials
I was very impressed with the depth of knowledge the facilitator had. She also did an amazing job of keeping everyone engaged by including effective, meaningful activities!
Kelly Shepro,
Contact Center Supervisor
Dean Health Plan, Inc.