Get Certified!
ICMI certification training does more than just prepare you for CIAC certification—you acquire tangible skills and knowledge that create real value for your organization and your customers. Plus, ICMI training has supported more than 50% of 2008 CIAC Certifications.
The Value of CIAC Certification
CIAC certification is an industry-sanctioned contact center management certification program. As a CIAC Certified professional, you will be recognized for your mastery of call center management skills and knowledge.
- CIAC Certified Strategic Leader (CCSL)
- CIAC Certified Operations Manager (CCOM)
- CIAC Certified Management Apprentice (CCMA)
- CIAC Certified Management Consultant (CCMC)
ICMI will assist you with this preparation to ensure you are maximizing the benefits you and your organization experience from the certification process.
Choose a ICMI training option to begin furthering your career today!
Purchase certification tests from ICMI and save up to 25%!
ICMI offers CIAC certification testing at a discount to you. Purchase CIAC Certification testing packages from ICMI and save up to 10% off list prices. If you’re an ICMI Member, save up to 25%!
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