ICMI Press Room
ICMI invites members of the media and analyst community to receive complimentary access to members-only resources on the ICMI website such as:
- Reports
- Books
- White Papers
- Discussion Room
To receive press access to these resources, please contact:
2009 Press Releases
ICMI Opens Nominations for the 2009 Spirit of Service Award
ICMI Contact Center Management Conference & Expo to Take Place in Austin, Texas