ICMI Contact Center Forum

Home#ICMIchat Forum

Do you participate in our weekly Twitter chat? This is the place to continue the conversations, network with fellow chatters, and find recaps, topics and questions for upcoming chats.

4/5 Questions: Creative Ways to Improve Culture Messages in this topic - RSS

ericamarois
ericamarois
Moderator
Posts: 75


4/4/2016
ericamarois
ericamarois
Moderator
Posts: 75
Hey guys!

Hope you all had a wonderful weekend. I'm really excited to host #ICMIchat tomorrow, because it's a topic I love: culture.

Please join me as we brainstorm some unique ways to improve culture and morale in the contact center.

Here's a look at the questions we'll cover:

Q1: Do you encourage employees to take a lunch break? How important are breaks to culture & productivity? #ICMIchat
Q2: In your opinion, what’s the biggest factor that influences employee satisfaction? #ICMIchat
Q3: What are some low cost ways to invest in employee development? #ICMIchat
Q4: Who’s responsible for creating culture in the contact center? Who impacts it? #ICMIchat
Q5: How much does the design of your office space impact culture/morale? #ICMIchat
Q5b: What’s an ideal design to promote a positive culture? #ICMIchat
Q6: Does your team celebrate work anniversaries? If so, how (and why)? #ICMIchat


Talk to you soon!
Erica

--
Erica Strother Marois
Community Strategist, ICMI
0 link






Powered by Jitbit Forum 8.3.7.0 © 2006-2013 Jitbit Software