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Do you participate in our weekly Twitter chat? This is the place to continue the conversations, network with fellow chatters, and find recaps, topics and questions for upcoming chats.

Recap: Maximizing Productivity in the Small #Cctr Messages in this topic - RSS

ericamarois
ericamarois
Moderator
Posts: 78


3/31/2016
ericamarois
ericamarois
Moderator
Posts: 78
Thanks to all who participated in our chat this week! What an active discussion!

Here's the link to view the full transcript from the conversation: https://storify.com/ens0204/march-29-2016-icmichat-recap

We also created a slideshare to compile some of the big takeaways from our conversation. You can find that at icmi.com/resources (please let me know what you think of this new recap format)

Hope to chat with you again next week as we brainstorm creative ways to improve contact center culture :)

--
Erica Strother Marois
Community Strategist, ICMI
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