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Do you participate in our weekly Twitter chat? This is the place to continue the conversations, network with fellow chatters, and find recaps, topics and questions for upcoming chats.

Questions for 1/12: Hiring for Success in 2016 Messages in this topic - RSS

ericamarois
ericamarois
Moderator
Posts: 71


1/11/2016
ericamarois
ericamarois
Moderator
Posts: 71
Hi friends! Hope you all had a great weekend :)

Please make plans to join us tomorrow for another fun chat! The one and only Kevin Hegebarth is hosting, so it's sure to be a good time. Bonus points & bragging rights if you invite a friend :)

For those who like to prepare ahead of time, here are the questions we'll be discussing:

Q1a: If money were no issue, what new positions would you add this year?

Q1b: Any advice for convincing executives it’s time to add new staff?
Q2: How can the contact center make jobs more appealing to talented candidates?
Q3: What’s the best way to recruit candidates in 2016?
Q4: Who should be included in the interview process for a new #cctr agent?
Q5: What are the non-negotiable qualities/skills you look for when hiring a new agent?
Q6: How can you tell if new hires will be a good cultural fit? Does it matter?


Chat with you soon!
-Erica

--
Erica Strother Marois
Community Strategist, ICMI
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