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Do you participate in our weekly Twitter chat? This is the place to continue the conversations, network with fellow chatters, and find recaps, topics and questions for upcoming chats.

Questions for 1/5: #CustServ Resolutions Messages in this topic - RSS

ericamarois
ericamarois
Moderator
Posts: 71


1/5/2016
ericamarois
ericamarois
Moderator
Posts: 71
Hey guys! Excited to chat with you all today :) Justin (@justinmrobbins) will be our host for the chat & here are the questions we'll cover:

Q1: A new year allows us to take a fresh view on our business & refine our goals. What's a goal for your team in 2016? #ICMIchat
Q2: Do you think customer expectations will evolve in 2016? If so, how? #ICMIchat
Q3: Are you planning to support a new channel in your #CCTR this year? If so, what? #ICMIchat
Q4: What new technology are you planning (or wanting) to add in 2016? #ICMIchat
Q5: How do you plan to celebrate and recognize your employees this year? #ICMIchat
Q6: If you could eliminate 1 #custserv challenge this year, what would it be? #ICMIchat


Look forward to chatting with you soon!

--
Erica Strother Marois
Community Strategist, ICMI
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