ICMI Contact Center Forum

HomeContact Center Best Practices Forum

Looking to share and discover contact center best practices while networking with peers? This space is geared to serve the needs of contact center leaders looking for strategic direction, benchmarking data, or general advice.

Abandon Rate Standard Messages in this topic - RSS

Guest


6/1/2002
Guest
What is the industry standard for incoming percentage of call abandonment per day?

- Lisa McLaughlin
0 mark as "accepted answer" link






Powered by Jitbit Forum 8.3.7.0 © 2006-2013 Jitbit Software