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Looking to share and discover contact center best practices while networking with peers? This space is geared to serve the needs of contact center leaders looking for strategic direction, benchmarking data, or general advice.

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rstokes
rstokes
Posts: 1


8/15/2016
rstokes
rstokes
Posts: 1
All,

I work for a mid-sized tech company and am trying to benchmark high level what others in the contact center industry spend on their support center as a % of their overall revenue. Just looking at a ballpark figure of what how much is being spent high level to service a cost center and thoughts around these costs.
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