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PTO Allottment Messages in this topic - RSS

stdixon
stdixon
Posts: 2


6/15/2016
stdixon
stdixon
Posts: 2
Good day! Our contact center currently allows 4-5% of our staff off in a day. We are a 24/7 contact center with about 200 call center agents. I have been asked to analyze our current allotment to make sure it meets industry standards. Can anyone share what the allotment is for your contact centers? Thanks!
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