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ICMI's QueueTips Online Community Discussions
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Small Call Centers
This is a forum for discussion of issues pertinent to small call centers.
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3867
2/23/2009 1:07 PMby Rebecca Duffy
In: Looking for a basic call/email...
People Management
This is a forum for call center topics related to people management, including leadership topics.
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62109
5/26/2009 1:24 PMby VernH
In: Warnings for Tardiness
Operations Management
This is a forum for call center topics related to operations management, including call center technology.
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166218
6/11/2009 9:00 AMby May09
In: The Realities of Scheduling in...
Job Descriptions
This is a forum for sharing call center job descriptions.
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85
5/26/2009 1:28 PMby NYC
In: SENIOR SUPERVISOR ?????
General Topics
This is a forum for discussing general call center related topics that do not readily fit into the other QueueTips Forums.
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66107
5/27/2009 10:14 AMby janelle0510
In: Scripts

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