ICMI's QueueTips Forum

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Small Call Centers
This is a forum for discussion of issues pertinent to small call centers.

2/23/2009 1:07 PM	by Rebecca Duffy
In: Looking for a basic call/email...

People Management
This is a forum for call center topics related to people management, including leadership topics.

109

5/26/2009 1:24 PM	by VernH
In: Warnings for Tardiness

Operations Management
This is a forum for call center topics related to operations management, including call center technology.

166

218

6/11/2009 9:00 AM	by May09
In: The Realities of Scheduling in...

Job Descriptions
This is a forum for sharing call center job descriptions.

5/26/2009 1:28 PM	by NYC
In: SENIOR SUPERVISOR ?????

General Topics
This is a forum for discussing general call center related topics that do not readily fit into the other QueueTips Forums.

107

5/27/2009 10:14 AM	by janelle0510
In: Scripts

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Latest message posted 6/11/2009 9:01 AM by May09 within Operations Management

Welcome to our newest member mshubin. Last logged in 5/29/2009 3:08 PM

5,874 members have posted a total of 502 replies within 337 topics in 5 visible forums.

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