5 Great Reasons Why You'll Love this Conference!

  • Independent, forward-thinking program focused on future contact center trends
  • A refreshingly real environment with attendees eager to make lasting connections
  • Highly-rated, diverse speakers that are the undisputed voices of the industry
  • Approachable vendors sharing the latest solutions in a casual Demo Hall
  • It’s where contact center professionals solve challenges and ignite opportunity
Call Center Conference

7 Local Contact Center Tours


"If you work in a Contact Center you need to attend this event! The ICMI Team creates a three day event where you learn more about Leadership, Employee Training/Quality Management and Retention, Technology in a fun environment, with the best in the Biz!"

Susie Kent, National Director Sales & Service, Broadway.com

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   © 2017 UBM, All Rights Reserved.

   © 2017 UBM, All Rights Reserved.