NEWLY ADDED: Monday, June 1st Full-Day Program for Expo Pass Attendees (see below for details.) This special program (and everything else included on this page) is free of charge, but ONLY when you pre-register!
Expo Hall Hours
Monday, June 1: 11:00am - 3:00pm and 4:00pm - 7:00pm
Tuesday June 2: 11:00am - 2:30pm
*Program for Monday, June 1st*
12:00pm - 1:00pm: Complimentary lunch for the first 100 expo hall attendees to arrive!
1:00pm - 2:00pm: Visit the Expo Hall: See the latest contact center product offerings, and enter to win valuable prizes.
2:00pm - 4:00pm: Attend a Free Conference Session
POSITIVELY CONTAGIOUS LEADERSHIP: Keeping Spirits High During Times of Challenge and Change
Kirk Weisler, President, Team Dynamics, Inc
Keeping your spirits high during times of challenge and massive change can be tough. Keeping the wonderful, weird and overwhelmed people you work with inspired and engaged can seem nearly impossible. But to the positively contagious leader, challenge and change are seen as opportunities to get people connected, focused, growing and engaged! Every leader is contagious, but not every leader is positive. The question is, “What are your people catching from you?” You’ll leave this session with insights, activities and proven best practices of everyday leaders who took themselves and their teams from good to great by being “More Positively Contagious.”
4:00pm - 5:30pm: Visit the Expo Hall: Browse contact center solutions from our top industry vendors.
5:30pm - 7:00pm: Event Welcome Reception: The perfect opportunity to mingle and network in a relaxed environment.
*Other Activities for Expo Hall Only Pass Holders*
Passport to Prizes
Monday and Tuesday during expo hall hours
This is your opportunity to win valuable prizes! Simply visit the booths of participating vendors, have your passport stamped, and return the completed passport for your chance to win! Previous prizes offered include a $100 AMEX gift certificate, an Apple iTouch, Bose Noise Cancelling Headphones, and many more!
Ask the Experts
Monday and Tuesday during exhibit hall hours
ICMI Consulting presents 'Ask the Experts', a complimentary 30-minute, one-on-one session with a veteran ICMI consultant to talk about anything you wish. These esteemed experts have worked with some of the most prestigious, complex contact center organizations in the world. They are truly experts in everything involving contact center and customer experience. Schedule your appointment today for this unique and exciting opportunity!
Entrance to the exhibition is free for pre-registered, qualified attendees.