The  Most Comprehensive Program for Contact Center Professionals!

  • 7 Learning Tracks including Executive Perspectives
  • Over 30 Case Studies from Industry Leading Brands
  • Exclusive Tours of Top Orlando Contact Centers
  • NEW Disney "Business Behind the Magic" Tour
  • Increased Value - Best Pricing
  • MasterMinds Program - Build an Action Plan
Call Center Conference
Call Center Conference
Call Center Conference
Call Center Conference  

"A great opportunity to understand emerging issues and trends, technical possibilities, and real-life examples of centers and issues.”

Marc Hassen , Claims Services Director, Auto Club Group

[  Hear Case Studies from these Leading Organizations  ]


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   © 2018 UBM, All Rights Reserved.

   © 2018 UBM, All Rights Reserved.