Classroom Training Cancellation Policy
Full payment is required prior to attendance. In rare instances, a course will be rescheduled or postponed. ICMI will provide at least five days notice. You may receive a full refund or take a credit toward another ICMI course. ICMI cannot be held responsible for penalties resulting from travel arrangements. Participants cancelling their registration with less than ten days notice will pay the full course rate. No shows will also pay full course rates.
If weather conditions dictate that we have to cancel a training course with short notice, we will immediately release an email letting the participants know. An announcement will also be made available by clicking on the course details available on ICMI’s course schedule http://www.icmi.com/Training/calendar.aspx. Generally the decision will be made the day prior to the start of the course. Under certain circumstances we may have to withhold the decision to cancel a course until the last minute, due to the instructor’s ability to make it to the training facility. For courses starting on a Monday, please check your email and the ICMI website on Sunday evening.
In the event that we do have to cancel a training course at the last minute, your ICMI account manager will contact you via phone call to either reschedule you in to an alternate course or provide you with a full refund of the course price.
Virtual Classroom Cancellation Policy
Full payment is required prior to attendance. In rare instances, a course will be rescheduled or postponed. ICMI will provide two days notice. You may receive a full refund or take a credit toward another ICMI course. Participants cancelling their registration with less than two days notice will pay the full course rate. No shows will pay full course rates.