Agent Coaching Series (2015) | ICMI.com
Empowering contact center excellence for 30 years!

Agent Coaching Series (2015)

Delivery Method

Date/Time

Price

Online Training Pass
Access all virtual courses for 1 year.

Whenever
you want

Varies

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QuickPoll

Does your contact center have a policy regarding allowing agents who wish to apply for internal company positions outside the contact center?

No, we don’t have a formal policy
Yes, agents must work in the contact center for at least 1 year before applying for other positions
Yes, agents must work in the contact center for at least 6 months before applying for other positions
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