Agent Coaching Series (2015) | ICMI.com
Empowering contact center excellence for 30 years!

Agent Coaching Series (2015)

Delivery Method

Date/Time

Price

Online Training Pass
Access all virtual courses for 1 year.

Whenever
you want

Varies

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QuickPoll

What is your contact center's number one priority for 2017?

Improving the customer experience
Improving employee engagement
Implementing new channel(s)
Implementing new technology
Streamlining/improving processes
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