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CIAC Web Study

Training & Certification / CIAC Certification / Web Study

Get tools to achieve industry recognized CIAC certification

Combine the power of content-rich study guides with personal guidance from call center experts. These Web study courses will help you prepare for success.

Each session includes:

Weekly quizzes to assess your readiness
Questions and answers from you and your peers
Get your questions answered throughout the week via ongoing access to the instructors
Includes comprehensive handbook/study guide with review exercises and reference lists

Web Study Calendar

Dates	Web Study	ICMI Member Price	Non Member Price
	Customer Relationship Management Web Study Course	$764	$899
	Leadership and Business Management Web Study Course	$764	$899
	Operations Management Web Study Course	$764	$899
	People Management Web Study Course	$764	$899

The benefits of ICMI Web study courses are immediate

It's affordable: Web study courses are a low cost way to invest in growth. Eliminate travel and lost opportunity expenses.
Consistent delivery: ICMI delivers consistent training every time providing the same quality content to remote employees.
Easy to use: ICMI Web study courses are delivered over the Internet and feature highly-interactive content to keep you interested and engaged.