Benefit from one of the greatest resources at your disposal - your peers.

In San Diego, you’ll encounter a relaxing environment optimized to promote, facilitate and encourage call center networking.

Daily Networking Breakfasts

Each morning of the Symposium, we'll offer a relaxing environment for you to network and discuss contact center trends with classmates and others from similar industries. Breakfast is the perfect opportunity to enjoy food and great conversation with contact center peers.

Networking Reception

Tuesday, November 15, 4:30pm - 6:00pm

Network with peers over drinks and light hors d’oeuvres.
Discuss contact center trends, differences within call center industries, or just get to know each other.

QATC & SWPP Regional Meeting

Tuesday, November 15, 4:00pm - 5:00pm

Looking for answers to some of your hardest workforce management or quality assurance questions? Want to share some of your solutions? Then make your plans to attend this SWPP & QATC Regional meeting.