INTERACTIVE INSTRUCTOR-LED CLASSROOM TRAINING FOR CONTACT CENTER PROFESSIONALS


Featuring an intimate contact center training environment and peer-to-peer networking

If you are a contact center professional looking for solutions to your contact center challenges, ICMI contact center training symposiums provide a deeper dive into the most common and critical industry topics.

  • Build Your Schedule - courses divided into 1 day, 2 day and 4 day sessions allowing you to build a custom schedule of training that best meets your needs
  • Actionable Takeaways - bring home best practices, tools and resources to immediately implement positive change within your center
  • Interactive Learning - vital interactive instructor-led classroom training for call center management and other contact center professionals - featuring an intimate environment and peer-to-peer networking.

San Diego in the Fall!

California's second largest city, where blue skies keep watch over 70 miles of majestic coastline and a gentle Mediterranean climate and friendly locals create a welcoming vibe all its own.

TRAVEL INFORMATION

4

DAY PASS

$2995
Early Bird Price
$2795

INCLUDES:

Breakfast & Lunch
Networking Activities
Course Materials

3

DAY PASS

$2495
Early Bird Price
$2295

INCLUDES:

Breakfast & Lunch
Networking Activities
Course Materials

2

DAY PASS

$1895

INCLUDES:
Breakfast & Lunch
Networking Activities
Course Materials

1

DAY PASS

$1195

INCLUDES:

Breakfast & Lunch
Networking Activities
Course Materials