INTERACTIVE INSTRUCTOR-LED CLASSROOM TRAINING FOR CONTACT CENTER PROFESSIONALS
Featuring an intimate contact center training environment and peer-to-peer networking
If you are a contact center professional looking for solutions to your contact center challenges, ICMI contact center training symposiums provide a deeper dive into the most common and critical industry topics.
- Build Your Schedule - courses divided into 1 day, 2 day and 4 day sessions allowing you to build a custom schedule of training that best meets your needs
- Actionable Takeaways - bring home best practices, tools and resources to immediately implement positive change within your center
- Interactive Learning - vital interactive instructor-led classroom training for call center management and other contact center professionals - featuring an intimate environment and peer-to-peer networking.