If you’re a call center professional looking to enhance your knowledge on a wide range of critical industry topics, the ICMI Orlando Training Symposium is the place to be.Learn more
The Workforce Management Boot Camp
Advancing Contact Center Quality
Contact Center Strategy: A Planning Workshop
Essential Principles of People Management
Essential Skills and Knowledge for CC Mgmt
Mastering Contact Center Financials
Small Contact Center Workshop
© 2013 UBM.
All Rights Reserved.