ICMI Symposiums

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Las Vegas

Orlando

March 4-7, 2014

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Orlando Symposium
Vital interactive instructor-led classroom training for contact center professionals - featuring an intimate environment and peer-to-peer networking. Learn more >
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ICMI has helped establish call center leaders', like myself, review processes and principles that will enhance our current practices. ICMI has great value and this class is truly 'Essential' to attend!
Miranda Song,
Reservation/Revenue Manager
Northern Quest Resort and Casino