Change Locations: Philadelphia Orlando
If you’re a call center professional looking to enhance your knowledge on a wide range of critical industry topics - ranging from strategy to hands-on coaching, from financials to leadership style - the ICMI Minneapolis Training Symposium is the place to be. Learn more
4 Days The Workforce Management Boot Camp
2 Days Advancing Contact Center Quality Contact Center Strategy: A Planning Workshop Essential Skills and Knowledge for CC Mgmt Mastering Contact Center Financials
1 Day Cultivating Your Leadership Style Effective CC Home Agent Management