ICMI Symposiums

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Scottsdale

Las Vegas

Sept 23-26, 2014

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Vital interactive instructor-led classroom training for contact center professionals - featuring an intimate environment and peer-to-peer networking. Learn more >
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I was very impressed with the depth of knowledge the facilitator had. She also did an amazing job of keeping everyone engaged by including effective, meaningful activities!
Kelly Shepro,
Contact Center Supervisor
Dean Health Plan, Inc.