Locations

Orlando
ICMI call center training symposium for November 2017, located in Orlando, FL

Orlando, FL

November 13-16, 2017

000 days until Orlando

Dallas
Dallas Symposium 2018

Dallas, TX

March 19-22, 2018

097 days until Dallas

Orlando, FL

November 13-16, 2017

000 days until Orlando, FL

Dallas, TX

March 19-22, 2018

097 days until Dallas, TX

Transformative Training for Contact Center Leaders.

ICMI Contact Center Symposium: Vital interactive instructor-led classroom training for contact center professionals - featuring an intimate environment and peer-to-peer networking.

Mark your calendar for our 2018 Symposiums!
o March 19-22, 2018 - DALLAS, TX
o June 25-28, 2018 - PHILADELPHIA, PA

Courses Include:

Workforce Management Boot Camp

At the following locations:

Orlando
Scottsdale
Alexandria

Passes
Testimonials
I was very impressed with the information presented and the value I feel it will bring to my organization. I highly recommend!
Stacy McCue,
Director, Customer Support
EZ Shield Identity Protection