Locations

Orlando
ICMI call center training symposium for November 2017, located in Orlando, FL

Orlando, FL

November 13-16, 2017

000 days until Orlando

Dallas
Dallas Symposium 2018

Dallas, TX

March 19-22, 2018

116 days until Dallas

Orlando, FL

November 13-16, 2017

000 days until Orlando, FL

Dallas, TX

March 19-22, 2018

116 days until Dallas, TX

Transformative Training for Contact Center Leaders.

ICMI Contact Center Symposium: Vital interactive instructor-led classroom training for contact center professionals - featuring an intimate environment and peer-to-peer networking.

Mark your calendar for our 2017 Symposiums!
o March 14-17, 2017 - SCOTTSDALE, AZ
o June 26-29, 2017 - ALEXANDRIA, VA
o November 13-16, 2017 - ORLANDO, FL

Courses Include:

Contact Center Strategy

At the following locations:

Orlando
Scottsdale
Alexandria

Passes
Testimonials
The trainers were great and it was so helpful to be around folks with so much experience and to learn from the classes and from peers!
Karen Matragrano,

Department of the Interior, CSC