Webinars

Upcoming Webinars

Don’t Hang Up on Me! Leveraging Outbound to Improve Agent Efficiency & Increase Customer Loyalty

Date: September 11, 2014
Time: 1 PM Eastern Time

Presenters:

Robert Archambault

Primary Consultant, Archnau Communications and Consulting

Jennifer Waite

Product Marketing Manager, inContact

Erica Strother headshot

Erica Strother

Community Specialist, ICMI

Overview:
Learn how new call center technology can make the outbound experience more seamless—and personal—than ever. Read More

Register  

Sponsored by

Webinars Available On-Demand

Title

Sponsor

The 4 Game Changers of Customer Service

Published July 24, 2014

Bluewolf

Designing Customer Journeys That Win!

Published December 5, 2013



View More Webinars  
QuickPoll

Is your company willing to sacrifice agent efficiency in order to increase customer satisfaction (CSAT)?

Yes
No
More Polls