Webinars

Upcoming Webinars

What’s NEXT for Social Care? Harnessing the Power of the Social Enterprise

Date: May 15, 2014
Time: 1 PM Eastern Time

Presenters:

Blair Pleasant

President & Principal Analyst, COMMfusion

Lisa Abbott

Product Marketing Director for Genesys Cloud Solutions, Genesys

Erica Strother headshot

Erica Strother

Community Specialist, ICMI

Overview:
Providing social support can seem daunting, but it also presents a huge opportunity. We want to help you harness the power of social customer service! Read More

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Previous Webinars

Title

Sponsor

Designing Customer Journeys That Win!

Published December 5, 2013

The Secrets to Successful Social Support

Published February 28, 2013

ICMI


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