Make the Best of Your 15 Seconds of Fame
Empowering contact center excellence for 30 years!

Make the Best of Your 15 Seconds of Fame

As you read this, I am on my way to the FOX affiliate in Houston (to talk about another parenting topic – this time a dangerous new drinking game that is proving fatal to some teens.) When you have a chance to be an ‘expert’ about something on TV, do your homework prior to your appearance. Know what they want you to talk about, research the subject, have a general knowledge of everything else going on in the news that day, and prepare two very relevant and short messages to get your point across. TV news moves fast – use the most important point you want to make first. Then, if you are lucky enough to get more air time, use your second point. Still more air time? You rock because you came prepared!

Watch Dayna on Fox 26 here.

Makeup. Coffee. Need much of both this am….
Dayna

(Share this with a potential TV star using the links to the left.)

More Resources



Topics: Strategy & Planning, Learning & Development

Related

More from Dayna Steele

Comments

Leave a comment

Please sign in to leave a comment. If you don't have an account you can register for free here.

Forgot username or password?

   

QuickPoll

Does your contact center have a policy regarding allowing agents who wish to apply for internal company positions outside the contact center?

No, we don’t have a formal policy
Yes, agents must work in the contact center for at least 1 year before applying for other positions
Yes, agents must work in the contact center for at least 6 months before applying for other positions
More Polls