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Live from Call Center Demo and Conference: Day 1

By Erica Marois | Date Published: October 21, 2013 - Last Updated August 22, 2018 | Comments

Day 1 of Call Center Demo and Conference is off to a great start!

Registration opened this morning at 7:00 am, and attendees are touring Atlanta area contact centers (including Autotrader.com, Delta, Convergent, and The Home Depot) and sitting in on breakout sessions covering a variety of topics ranging from technology to coaching.

The day will culminate with a welcome reception this evening in the Crystal Ballroom.

Can't join us this week in Atlanta, but want to follow all the action?

We'll be posting daily recaps, as well as live-blogging sessions. Be sure to check our blog daily, and follow the hashtag #CCDemo13 for updates throughout the event.

 

 

Erica Strother headshot
A passionate connector of people, Erica Marois is a customer and employee experience enthusiast who loves helping others find unique solutions to their biggest challenges. She has 12+ years of experience in content creation and community building and volunteers as a facilitator for CX Accelerator. A content marketing specialist with 8x8, Erica works from home in Richmond, VA, where she lives with her husband and their lab-mix, Quinn. Outside of work, she loves cooking, traveling, and reading.
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