| Published: June 21, 2012 | Comments
As customers, we all know that the customer experience plays a key factor in a brand's credibility and reputation. According to a recent survey by The Economist Intelligence Unit, not all C-level executives have gotten the memo yet, which means your organization may have an opportunity to put a real shine on your company's brand.
Read more about these stats, and the changing landscape of connecting with customers in this complimentary downloadable whitepaper, Getting Closer to the Customer.
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