#CCExpo14: Thought Leadership Panel Social Media
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#CCExpo14 Thought Leadership Panel: Social Media

What's next for social media and the contact center?

In this thought leadership panel from Contact Center Expo and Conference our expert panelists share their advice for successful social customer care.  Watch and learn how your contact center can master social.

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Topics: Social Media

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Does your contact center have a policy regarding allowing agents who wish to apply for internal company positions outside the contact center?

No, we don’t have a formal policy
Yes, agents must work in the contact center for at least 1 year before applying for other positions
Yes, agents must work in the contact center for at least 6 months before applying for other positions
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