Wells Fargo Delivers A+-Service and Support
Empowering contact center excellence for 30 years!

Contact Center Spotlight: Wells Fargo Delivers A+ Service and Support

This May Wells Fargo took home the award for Best Large Contact Center at our Global Contact Center Awards dinner in Seattle.

These prestigious awards are part of the most comprehensive awards program dedicated to recognizing the achievements of companies, contact centers and individuals in the customer management industry.

What is it that makes Wells Fargo so successful? Watch this 5 minute video to go behind the scenes and learn why the Wells Fargo contact center is award-worthy.

What does your contact center do well? Do you think your contact center has what it takes to win? We'd love to recognize YOU for customer service excellence. 2014 entries for Global Contact Center Awards are now open in 13 categories. Nominate or apply today. Entries submitted by December 31, 2013 are 50% off!



Topics: Site Operations, Strategy & Planning

Related

More from Erica Strother Marois

Comments

Leave a comment

Please sign in to leave a comment. If you don't have an account you can register for free here.

Forgot username or password?

   

QuickPoll

What is your contact center's number one priority for 2017?

Improving the customer experience
Improving employee engagement
Implementing new channel(s)
Implementing new technology
Streamlining/improving processes
More Polls