How To Design a Phone Tree/Menu

Operations Management, Technology, Technology Implementation/Maintenance

Feb 23, 2012

Are there any standards that should be followed when designing a phone tree or menu? (e.g. broad vs.deep)

Jacqueline Johnson

Answers

Please sign in to contribute an answer. If you don't have an account you can register for free here.

Question Search

Need help with something specific? Search our entire QueueTips section to find it.


Can't find what you're looking for in a current QueueTips post? Submit a new post to us!