Teams
You have successfully added this page to your briefcase. You can return to this page at any time by viewing your briefcase under your account.
You already have this item in your briefcase. It has not been added.
May 03, 2010
Looking for information on the pros and cons of moving from a leveraged agent environment to a specialized agent pod environment. I would like a whitepaper or reference to an article if at all possible. Thank you in advance!
– Dgthiel
Please sign in to contribute an answer. If you don't have an account you can register for free here.
Need help with something specific? Search our entire QueueTips section to find it.
Can't find what you're looking for in a current QueueTips post? Submit a new post to us!
