Ideal Cubical Wall Height for Telesales Environment

Facilities

Apr 19, 2010

We are about to expand our outbound telesales group from 16 people to 25 people. We will be relocating to new space that will accomodate as many as 48 people. We will be outfitting the space with new cubicles. Do you have any best practices on the most effective cubicle wall height? We are currently considering 5' wall heights. Thank you for whatever information you can provide.

– Cindy Todd

Answers

  • Daisy McCarty Posted at 7:36AM on Feb 21, 2012

    5' is a good starting place. If you find you need a higher wall for better acoustic control, you can easily achieve this with panel extenders. Daisy

Please sign in to contribute an answer. If you don't have an account you can register for free here.

Question Search

Need help with something specific? Search our entire QueueTips section to find it.

Can't find what you're looking for in a current QueueTips post? Submit a new post to us!

Call Center Insider
ICMI's Weekly Newsletter

Training & Events

QueueTip Posts

1 Explanation of ACD Service Level?
Amanda Reth - 1 answer
1 Average Shrinkage?
Nina Westvold - 1 answer
5 Removing <10 Second Abandons at Skill Level?
Mary Wierbicki - 5 answers
1 Formula for Agents Needed?
Mohamed Haqqi - 1 answer
Read More QueueTips

Webinars & Whitepapers

Articles & Blog Posts

Videos

Sponsorship Opportunities
QuickPoll

Do you currently use e-learning techniques in your contact center?

Yes we do - and it’s great!
Yes, but we’re having some challenges with it.
No, we tried but it didn’t work out.
No, but we'd like to
No, it's not for us
More Polls