Apr 21, 2008
Hi. I run a call center company with 400+ staff, separated into about 15 departments. Departments range from 3 people up to 70 people. Departments increase and decrease in size almost organically over time.
We only have a certain amount of space and my challenge is managing the seating, as I'd rather not move groups around too much. But obviously this has to happen sometimes to fit people in.
My challenge is that it's quite complicated doing the planning for seat rearrangement.
Does anyone know of any software solution that could help me manage my seating requirements? I can't find anything on the web and I'm sure I'm not the only manager to face this challenge within the call center environment.
Thanks for your help. -- Shaun Paterson, OSRP LLC
– Shaun Paterson
