Aug 26, 2005
I am a call center manager for a cable television, high speed internet, and broadband telephony provider. I'm looking for some new ideas for use in recognizing and rewarding the call center agents for achieving performance objectives.
The methods need to be relatively inexpensive ($3 to $5 per agent) and need to be something the floor can partake in or do relatively independently as I can't take everyone off the phone at the same time. We've done the pizza party thing, the cake and ice cream party, sub sandwiches, etc., but I need something new.
Any thoughts? -- Chris M.
– Chris M.