Empowering contact center excellence for 30 years!
January 4, 2012

How much time do you spend on your professional development each year?

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Rose Polchin — 1:17PM on Jan 5, 2012

I know we all tend to focus on our teams and ensuring they receive time for development, so it is great to see that our contact center leaders are also taking time to develop themselves. Would love to hear about some of the activities (reading - books, articles etc., attending seminars - live or web, networking, associations etc.) people engage in.