Do you employ offshore agents in your call center? | ICMI.com
Empowering contact center excellence for 30 years!
QuickPoll
July 19, 2011

Do you employ offshore agents in your call center?



  • SHARE:
Comments (2)

Leave a comment

Please sign in to leave a comment. If you don't have an account you can register for free here.

Forgot username or password?

   

jeremy sanders — 8:17AM on Jul 28, 2011

It's good to see an overwhelming majority of call centers keeping jobs right here in the U.S. Now if we could only get that percentage up to 100%.

Linda Riggs — 8:02AM on Sep 29, 2011

I'd love to hear from those folks who do employee offshore agents. What are your biggest challenges in utilizing this model?