Best Practices in Disaster Recovery and Business Continuity

Business Continuity, Call Center Technology Applications/Offerings, Technology Implementation/Maintenance


Nov 29, 2007

Join us for Part 5 of our special podcast series on how switching to IP will affect your center.

This time, ICMI's Janie Iadipaolo interviews Jeff Weil, vice president of services and support with Empirix, about best practices in disaster recovery and business continuity.

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