12 Ways to Keep Your Team Motivated
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12 Ways to Keep Your Team Motivated

Keeping employees motivated in an age of digital distractions and competing priorities is a challenge. This is especially true in the contact center. The work can feel monotonous, the calls are often challenging, and breaks are limited. Looking for some ways to keep your team motivated this summer? Here are twelve tips from the latest #ICMIchat.

Ready for even more tips? We'll have an entire learning track devoted to productivity at ICMI Contact Center Demo & Conference! Register by July 31 to save $300.



Topics: People Management, Culture & Morale

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Do you currently offer 4 by 10-hour shifts?

Yes, and employees who work this schedule get 3 consecutive days off
Yes, but employees working this schedule aren't guaranteed 3 consecutive days off
Yes, but we give employees working this schedule days off that match customer demand/volume
Yes, but we are experiencing productivity and quality concerns due to fatigue
No, we don’t offer this schedule option
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